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November 2010 marks the 15th anniversary of the publication of the SUPPORT Project, the largest study of end of life care ever conducted. This study that shook the medical world. SUPPORT was an ambitious effort sponsored by the Robert Wood Johnson Foundation to improve the quality of care towards the end of life in patients with serious illness. The finding that this $29 million effort had absolutely no impact on improving the quality of end of life care was stunning.

The failure of the intervention to improve end of life care and the strikingly poor quality of end of life care documented by SUPPORT led to calls for action in the lay media and by advocates of better end of life care. SUPPORT remains the most influential study of end of life care ever published, and with over 1300 citations in the peer-reviewed literature, by far the most cited.

The SUPPORT intervention study randomized over 4000 patients hospital at 5 US hospitals to usual care or the SUPPORT intervention. Patients had one of 9 index conditions, such as sepsis with organ system failure, or metastatic lung cancer, and clinical characteristics suggesting a 50% or greater 6 month mortality. Physicians of patients in the intervention received received estimates of the probability of survival over six months, estimates of the outcomes of CPR, and estimates of the probability of severe functional disability at 2 months. The intervention also provided documentation of patient and family care preferences and provided access to a nurse interventionist to facilitate communication, including helping to carry out needed communication and facilitating meetings.

The effect of this intervention? NADA. Nothing. There was no impact on each of these key outcome measures:

  • Earlier writing of DNR orders
  • Physicians knowledge of their patients’ preferences for CPR
  • Number of days spent in an ICU before death
  • Patient reports of moderate or severe pain
  • Use of hospital resources

The SUPPORT project showed that the provision of prognostic information, and enhancing communication were insufficient in the 1995 care environment to improve outcomes at the end of life. The investigators suggested that “more forceful measures” may be needed. Several of the SUPPORT leaders noted that the efforts to improve end of life care were inhibited by a medical structure that made it very difficult to provide high quality end of life care and argued that improvements were unlikely without a major societal commitment to improve end of life care.

Has anything improved in the last 15 years? It seems some things have. Palliative Medicine has undergone great growth since SUPPORT. Hospital-based Palliative Medicine programs are now very common. They were practically unheard of at the time of SUPPORT. Hospice use has markedly increased.

On the other hand, the majority of patients are still enrolled in hospice less than 2 weeks before death, greatly limiting its impact. Also, I suspect that the poor quality of communication and high rates of pain documented in SUPPORT are not much better today. In addition, the delivery of Palliative Medicine into the care of the older patients with conditions such as dementia and progressive functional dependence remains minimal. Unfortunately, much of the medical world still thinks it’s necessary to choose between Palliative Medicine and life-prolonging care. Regrettably, Medicare policies continue to have an insidious role in limiting the reach of Palliative Care to many of the patients who could benefit the most.

While the negative results of SUPPORT were a great disappointment at the time, by galvanizing efforts to improve end of life care, and accelerating discussions of how to better improve care, it is has left an invaluable legacy. Beyond this, I would like to comment on two additional legacies.

First, while much focus has been placed on the unsuccessful intervention, not enough focus has been placed on the over 100 SUPPORT publications that have greatly increased our understanding of care at the end of life, and care of the seriously ill. This included a comprehensive description of the end of lifefrom the perspective of family members, prognostic tools to better understand outcomes following nontraumatic coma, and a description of seriously ill patients’ preferences for communicationabout end-of-life care decisions. There were also other findings that had broad impact on the practice of intensive care medicine. SUPPORT initiated the downfall of the Swan-Ganz catheter by showing that patients receiving this device did not have better outcomes–a finding later confirmed in randomized studies.

Finally, one legacy that deserves more mention: SUPPORT started the careers of many health outcomes researchers, and there are many of us who give SUPPORT credit for starting our careers. The SUPPORT leaders were intellectually generous, and gave junior investigators easy access to their database. Many of the high impact ancillary studies produced from SUPPORT were the author’s very first research article. Most of us given this access had little of tangible value to offer the SUPPORT investigators. All that was asked of us was rigor in our approach and an insistence on producing excellent clinical science.

At the Beth Israel Hospital, I, like virtually all General Medicine research fellows, did projects with SUPPORT under the wise tutelage of Beth Israel site leader, Russ Phillips. Russ provided us access to this invaluable resource, and the mentorship we needed to publish great research. Other SUPPORT leaders, including Joanne Lynn, Al Connors, and Joan Teno were incredibly supportive of my efforts, even though I was a junior research fellow with no experience and no track record.

The Robert Wood Johnson Foundation deserves our thanks for its vision in funding SUPPORT, supporting the dissemination of the principle results, as well the support of the many ancillary studies.

The final word, goes to Dr. Steven Schroeder, at the time president of the Robert Wood Johnson Foundation, as he noted in a 1999 editorial:

“That is the story of SUPPORT, an ambitious $29 million multi-year research project that failed to identify how to improve care at the end of life. But out of that failure came a greater understanding of the complexity of care of terminal illness. The study continues to shine a powerful light on these problems, so much so that the health sector—and growing segments of society—are starting to pay attention…..I wish that The Robert Wood Johnson Foundation and other funders could produce more such “negative” studies. To do so will require finding projects that combine salience, leadership, and rigor, and, for our part, we must be prepared to fund them adequately, even through the dissemination phase and regardless of the results. ”

by: Ken Covinsky

This Post Has 4 Comments

  1. I would love to see a repeat of this huge study today to document any improvement and to again show how much we are lacking…

  2. Ken,

    Very timely and relevant post.
    The legacy of SUPPORT has indeed been an influential one. Those who have ignored, or worse, dismissed the study have been wrong to do so.
    Yet why does palliative care remain one part accomplishment for three parts potential?

    One, the dominant organizational structures in place in 1995 to deliver health care remain largely unchanged. Hospices remain small (some would argue subscale) and focused primarily upon caring for their patients under the confines of the Medicare benefit. And,two, those providers who receive the lion's share of reimbursements for late-life care (hospitals and physicians) remain incentivized to
    perform more procedures and keep the beds filled.

    We've seen the greatest improvement in late-life care in those communities where these incentives have been blunted or removed.

    Thanks for bringing SUPPORT to the attention of this blog's readers, and providing a context in which we can track progress.

  3. Thanks Ken,
    I often say that "support was negative because it focused on the physicians rather than empowering the patients." True? An oversimplification? I can't help but think what a patient empowerment intervention might have done to the results of support.

  4. As the 20th anniversary of the SUPPORT studies approaches in November of this year (2015), Dr. Amol Narang, a radiation oncologist at Johns Hopkins School of Medicine, was the leading author of a study in JAMA Oncology that should answer Cyndi's request for a follow up study. The results are as distressing as the original SUPPORT studies.

    Suffice it to note the headline, from Michelle Andrews' report on the study for Kaiser Health News on July 21, 2015: "Despite Gains In Advance Directives, Study Finds More Intensive End-of-Life Cancer Care."

    "The use of durable power of attorney assignments…grew from 52% to 74% among participants [in the study]… At the same time, the proportion of patients who were reported to have received 'all care possible' at the end of their lives increased substantially over the study period, from 7% to 58%, even though such intensive treatment may have been counter to their stated wishes."

    Ron Hammerle, Chairman
    Health Resources, Ltd.
    Tampa, Florida
    14 Sept. 2015

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